RETURN & REFUND POLICY  

Finding the perfect accessory should always be a joy, and sometimes what you receive might not match your expectations. At Wearyourstylez, managed by  Provetrix Technologies Private Limited, we aim to make returning or exchanging items as smooth and effortless as adding a new piece to your collection.   
 

In this policy, “we,” “us,” and “our” refer to  Provetrix Technologies Private Limited, while “you,” “your,” and “user” refer to our valued customers. By purchasing through our website, you agree to follow the procedures outlined here for returns and refunds.   
 

If an accessory isn’t quite right, we’ve designed a simple and convenient return process so you can shop confidently.  

Eligibility for Returns  

We want every accessory you order to feel just right. If something doesn’t meet your expectations, it’s important to know which items qualify for a return. To be eligible, products must be unused, unwashed, and in their original condition, including all tags, labels, and packaging.   
 

Please ensure that everything arrives back exactly as it did when you received it. Items that have been worn, cleaned, or modified cannot be accepted. Return requests must be submitted within 48 hours of delivery by contacting our customer support team. Items outside these guidelines cannot be processed for return.  

How to Initiate a Return  

Returning an accessory should feel simple, not stressful. Whether the item doesn’t fit your style or has arrived differently than expected, we’ve structured a few easy steps to make the process quick and clear.  

Step 1: Initiate a Request  

Email us your return request with your Order ID and reason for return atprovetrixtechnologiespvtltd@gmail.com. This ensures we can begin processing your return promptly.  

Step 2: Share Supporting Photos  

If the item arrived damaged, defective, or incorrect, please include clear photos showing the issue. This allows our team to assess the situation and speed up the process.  

Step 3: Follow the Return Instructions  

After approval, we’ll send detailed instructions on returning the item. Following these guidelines ensures your return is handled smoothly and efficiently.   
 

Please note that returns not following these guidelines may be declined.  

Refund Process and Timeline  

We understand that sometimes an accessory may not feel right, and we aim to make the refund process as simple as possible. Once we receive the returned item, our team inspects it to confirm it meets the return conditions.   
 

You will then receive a notification regarding approval or rejection. Approved refunds are credited to your original payment method within 5–7 business days, and a confirmation email will be sent once the refund is complete. Our goal is to make sure you are never left guessing about your refund status.  

Partial Refund Guidelines  

We recognize that sometimes returns may not meet all requirements perfectly. If an item is slightly damaged or missing packaging, we may offer a partial refund at our discretion.   
 

This ensures that you still receive some value while we handle the situation responsibly, making the process fair and transparent for all customers.  

Damaged, Defective, or Wrong Product?  

Occasionally, items may arrive damaged or incorrect, and we know this can be frustrating. If this happens, submit your return request within 48 hours of delivery.   
 

Include clear photos or videos of the issue when contacting us. Our team will review the case promptly and arrange a replacement or refund as quickly as possible, ensuring your accessory experience remains enjoyable.  

Need Assistance?  

We know questions can come up while exploring new accessories, and we’re always happy to help. Your experience matters, and we want every step of your shopping journey to feel effortless and enjoyable.   
 

For any questions regarding returns or refunds, please contact our customer support team at provetrixtechnologiespvtltd@gmail.com. We’re here to make sure your experience is smooth and worry-free.